All of our help desk outsourcing services, whether tailored to corporate computer end-users, in-house IT and computer-network staff, or customers and end-users, are provided from a US-based facility. In the age of off-shore outsourcing, ActivSupport uncommonly invests in the United States to avoid cultural misunderstandings and communication lag time found in the off-shore outsourcing models, and in order deliver a higher level of care for all of our customers.
As the flexible IT partner of choice for hundreds of small businesses and enterprise customers, ActivSupport has delivered budget predictability and an improved ability for our business customers to respond to opportunities. Whether you’re looking to widen your in-house IT staff skills, cover distributed offices and home agents across the country, or a comprehensive outsourcing of the IT function, ActivSupport can help.